Washington Radiology
Diagnostic Radiology • Washington, GA
Ratings by platform
- Birdeye/Yelp/Google aggregate: 2.7/5 (554 reviews)
- Healthgrades: 1.0/5 (2 reviews)
What patients say
Patients praise
- Professional, kind, and compassionate staff and doctors
- Efficient, well-organized appointments with short wait times at certain locations
- Easy appointment scheduling and proactive appointment reminders
Common complaints
- Billing issues, including unexpected charges, double billing, and difficulties obtaining refunds
- Poor customer service and communication, including long hold times on the phone and difficulty speaking to scheduling staff
- Slow turnaround times for receiving test results
- Subpar or inconsistent in-person experience at certain locations
In patients' words
"I had a mammogram December 2023 my insurance paid the contracted rate. I received a bill for the full amount of $713.00 now almost 2 years later! They refuse to adjust the bill."
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