Washington Radiology: Diagnostic Imaging
Diagnostic Radiology • Washington, GA
Ratings by platform
- Birdeye/Yelp/Google aggregate: 2.6 - 2.7 out of 5 stars (varying by specific location) (554 reviews (for Washington DC location))
- Birdeye (Chevy Chase location): 3.3 out of 5 stars (238 reviews)
- Birdeye (Foxhall MRI location): 3.3 out of 5 stars (46 reviews)
- Healthgrades: 1.0 out of 5 stars (2 reviews)
What patients say
Patients praise
- Professional, kind, and compassionate staff and doctors
- Efficient, well-organized appointments with short wait times at certain locations
- Easy appointment scheduling and proactive appointment reminders
Common complaints
- Billing issues, including unexpected charges, double billing, and difficulties obtaining refunds
- Poor customer service and communication, including long hold times on the phone and difficulty speaking to scheduling staff
- Slow turnaround times for receiving test results
- Subpar or inconsistent in-person experience at certain locations
In patients' words
"I had a mammogram December 2023 my insurance paid the contracted rate. I received a bill for the full amount of $713.00 now almost 2 years later! They refuse to adjust the bill."
— Healthgrades review"I was a bit worried going into this procedure... But, from the moment I arrived, everyone was so warm and comforting. The nurses and attendants were lovely and reassuring."
— Birdeye review (Chevy Chase location)"I find it telling that Washington radiology does not respond to any of the negative reviews on here leading me to believe they are aware of the problems and choose not to do anything about it."
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