Rhode Island | East Side Clinical Laboratory
Testing Laboratories • Warren, RI
Ratings by platform
- Yahoo Local: 1.5/5 (not explicitly stated, multiple reviews mentioned)
- Yelp: 2.9/5 (7)
- Birdeye: 3.8/5 (68 (Woonsocket), 22 (Riverside))
What patients say
Patients praise
- professional and efficient staff at certain locations
- gentle blood draws by some technicians
Common complaints
- long wait times
- understaffing or single-staff operations leading to delays
- perceived rudeness of staff
- reports of facility cleanliness issues
- inadequate collection supplies provided to patients
In patients' words
"Unbelievably rude. My husband and I walked in and were dismissed with I'll be with you in a minute. We sat down and within ten seconds we start hearing someone yelling do you need help?"
— Yahoo Local (Warwick location)"Whoever was there today November 25th 2025 was pleasant, efficient, and gave good needle! She was very gentle and got it on the first try. I know these Labs can be kind of hit or miss and have high turnover with employees but as of right now they're in good hands. Keep in mind there's one person at the desk, answering phones, and doing blood draws, so just be patient!"
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