Mayo Clinic in Arizona
Hospital • Walpi, AZ
Ratings by platform
- Birdeye (Google): 3.8/5 (901 reviews)
- Yelp: 2.5/5 (282 reviews)
What patients say
Patients praise
- Access to specialized, world-class medical expertise and care
- Professionalism of medical, nursing, and support staff once seen
- Quality of hospital amenities, such as food and facility environment
- Efficient scheduling of multiple tests/appointments on the same day for traveling patients
Common complaints
- Difficulties in managing pain post-surgery due to communication delays between staff and doctors
- Complaints regarding poor communication or providers not listening to patient concerns
- Significant wait times for appointments and medical procedures
- Frustration with administrative processes and screening by nursing staff
In patients' words
"My surgeon did an amazing job with my back. The staff had trouble managing my pain and the most frustrating thing for me was that by the time a doctor came in to see me, change the medication, get it from the pharmacy, and then to me….it was late afternoon. The day shift doctors and staff would then go home. Then I would take the medication, it wouldn’t work, and then I was left to suffer through the night because the on call doctor wouldn’t make a change."
— Mayo Clinic Connect user Sherry regarding post-surgical care"Seen here by GI and Interventional Radiology. Long wait to get seen but when you do you are seen by the best. No issues the care I recieved at Mayo Clinic Phoenix has been world class from the Dr's, Radiologist, Lab, Nurses and desk staff."
— Birdeye review of Mayo Clinic Hospital PHX-1More clinics in Walpi
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