Primary Care | Internal Medicine of Arizona | Phoenix, AZ
Internal Medicine • Walpi, AZ
Ratings by platform
- LocateHub: 4.4 out of 5 stars (164 reviews)
What patients say
Patients praise
- Compassionate and attentive staff mentioned in some feedback
- Appreciation for evidence-based care and experienced physicians
- Efficient and professional initial visit experiences reported by some patients
Common complaints
- Strict 10-minute late policy resulting in refused service
- Reports of rude or belligerent staff behavior
- Long wait times and administrative issues like lost information
- Frequent appointment reminder calls described as spam
In patients' words
"I scheduled an appointment today because I had an infection that I needed to have treated. My appointment was scheduled for 11:45. Traffic was heavier than I anticipated and I arrived at 11:55. I was informed that they have a strict 10 minute policy and they’d be happy to reschedule me. I tried to explain that I had an infection that really needed to be treated and they refused to see me."
— LocalityBiz review"Staff is just really rude. Absolutely belligerent with patients. Constantly spam you with calls to come in. Lose your information, etc. Long waits."
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