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Walnut Creek Outpatient and Urgent Care Center - John Muir Health ...

Urgent CareWalnut Creek, CA

★★★☆☆3.0/5392 reviews across 3 platforms

Ratings by platform

  • Yelp: 3.0/5.0 (167 reviews)
  • Apple Maps: 2.9/5.0 (188 reviews)
  • Birdeye: 3.1/5.0 (37 reviews)

What patients say

Patients praise

  • Knowledgeable and caring doctors and nurses
  • Convenience of multiple services in one location
  • Efficient care in certain urgent situations
  • Professional and thorough care from specific providers

Common complaints

  • Billing transparency and practices (e.g., facility coding issues)
  • Long wait times
  • Rude or dismissive staff interactions
  • Difficulty scheduling appointments or reaching advice nurses

In patients' words

"Rude check in staff, ridiculous wait times, and always packed... Doctors and nurses are good if you can actually get in to see them."

Apple Maps Review

"I would give 5 stars for urgent care an the on call nurse. They have always fit us in for emergencies and have always been kind."

LocalityBiz Review

"The coding by a Outpatient Facility is to be Professional. The issue is John Muir Outpatient at 1450 Treat Blvd., Walnut Creek uses the Facility Coding which is reserved solely to a Hospital."

UniLocal Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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