Our Walnut Creek Urgent Care Center in CA - Concentra
Urgent Care • Walnut Creek, CA
Ratings by platform
- Expected Healthcare: 3.9 out of 5 stars (522 reviews)
- Facebook: 82% recommend (13 reviews)
What patients say
Patients praise
- Clean and well-equipped facility
- Polite, competent, and professional nursing/medical staff
- Helpful and efficient service reported by some patients
Common complaints
- Long wait times (often over an hour)
- Unfriendly or unresponsive front desk staff
- Issues with medical documentation or registration errors
- Negative experiences with medical procedures/examinations
In patients' words
"Everyone was super friendly and professional. However, the wait times were way too long."
— Loc8NearMe (November 2024 review)"Abhorrent customer service. Front desk staff are unfriendly, slow in their job duties and don't even acknowledge patients when entering. However, the nursing staff are excellent, very friendly..."
— Yahoo Local (aggregated Yelp reviews)More clinics in Walnut Creek
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