Walla Walla Clinic & Surgery Center - Washington Medical ...
Primary Care • Walla Walla, WA
Ratings by platform
- Birdeye: 2.8 out of 5 stars (58 reviews)
- Yelp: Not explicitly stated, generally negative sentiment in highlighted reviews (15 reviews)
What patients say
Patients praise
- Long-term patients often report excellent, professional, and efficient care
- Praise for specific departments like behavioral health and family medicine
- Compliments for the professionalism and kindness of individual nurses and staff members
- Convenience of the campus and parking facilities
Common complaints
- Difficulty reaching staff and long wait times on the phone
- Challenges with scheduling appointments, particularly for new patients
- Reports of poor communication or lost records
- Some concerns about staff friendliness or lack of compassion in specific departments
In patients' words
"Non-responsive. Call in to talk to someone is not an option. They will put you on hold for hours."
— Birdeye review"I've been cared for by the clinic for two decades and have received excellent, professional, efficient, care."
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