Internal Medicine Services in Walla Walla, Washington - myPrivia
Internal Medicine • Walla Walla, WA
Ratings by platform
- myPrivia (General): 4.9/5 (provider efforts to include patients) (N/A)
- Vitals (Dr. Oleksandr Seleverstov): 4.5/5 (114 ratings)
- Vitals (Dr. Jon B. Gardner): 5.0/5 (622 ratings)
- Vitals (Dr. Gerald R. Craigg): 4.3/5 (19 ratings)
- Providence Family Medicine & Obstetrics: 4.9/5 (1,605 ratings)
What patients say
Patients praise
- High patient satisfaction scores reported for individual physicians and medical group providers in Walla Walla
- Appreciation for thoroughness, caring, and attentive nature of internal medicine providers
- Positive feedback on communication and personalized care plans
- Convenience of using the patient portal for messaging and scheduling once functional
Common complaints
- Difficulties with the myPrivia app (crashing, login issues, usability)
- Challenges reaching human support for billing or appointment issues
- Reports of billing errors, mischarges, and collections issues associated with the broader Privia Health network
- Occasional patient concerns regarding rushed appointments or communication barriers with specific providers
In patients' words
"Patients consistently describe Dr. Jon Bryson Gardner as an exceptional physician who provides thorough, compassionate, and attentive care, often referring to him as the best doctor they have ever had."
— Vitals"Dr.Craigg is very thorough, he sits down to discuss any and all questions you may have. He pays close attention, which is often hard to find."
— Vitals"Privia Health continues to send me bills and has now charged my card $127.50 as a second charge for the same visit I have already paid for. It has been THREE days of me calling and trying to get through to a person and I have yet to speak to anyone..."
— Better Business Bureau (Privia Health Complaint)More clinics in Walla Walla
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