Family Medical Center
Pharmacy • Walla Walla, WA
Ratings by platform
- Rehab.com: 3.7/5 (24 reviews)
- Google Reviews (for YVFWC general): 2.4/5 (28 reviews)
- BestProsInTown (81 reviews)
What patients say
Patients praise
- Compassionate and attentive medical providers who take time to listen to patients
- Professional and knowledgeable nursing staff
- Convenient and efficient services, such as quick pharmacy turnaround and modern communication tools like patient messaging portals
Common complaints
- Administrative issues, including difficulties with scheduling, unresponsive staff, and billing errors
- Long wait times and unprofessional conduct by front-office receptionists
- Concerns regarding the continuity of care, including challenges with prescription refills and transitions between providers
- Reported medical errors, such as confusion over patient records or test results
In patients' words
"Patients appreciate the high standard of care, often mentioning efficient communication through message charts and prompt pharmacy service that enhances overall convenience. Dr. Donna Lin receives frequent praise for her genuine attentiveness... however, some reviews mention occasional difficulties with scheduling due to parking issues caused by ongoing construction."
— Wheree.comMore clinics in Walla Walla
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