Family Medical Center - Yakima Valley Farm Workers Clinic
Pharmacy • Walla Walla, WA
Ratings by platform
- Rehab.com: 3.7/5 (24 reviews (Grandview location))
- Google Reviews (for YVFWC general): 2.4/5 (28 reviews (Toppenish location))
- BestProsInTown: Not explicitly stated (81 total reviews) (81 reviews)
What patients say
Patients praise
- Compassionate and attentive medical providers who take time to listen to patients
- Professional and knowledgeable nursing staff
- Convenient and efficient services, such as quick pharmacy turnaround and modern communication tools like patient messaging portals
Common complaints
- Administrative issues, including difficulties with scheduling, unresponsive staff, and billing errors
- Long wait times and unprofessional conduct by front-office receptionists
- Concerns regarding the continuity of care, including challenges with prescription refills and transitions between providers
- Reported medical errors, such as confusion over patient records or test results
In patients' words
"Patients appreciate the high standard of care, often mentioning efficient communication through message charts and prompt pharmacy service that enhances overall convenience. Dr. Donna Lin receives frequent praise for her genuine attentiveness... however, some reviews mention occasional difficulties with scheduling due to parking issues caused by ongoing construction."
— Wheree.com"My doctor left this office and my antidepressant med had expired... they refused to fill until they could see me, but couldn't get me in for at least a week to see this new doctor they wanted to assign me... I think they knew they just didn't care. That shows me they do not care about the health of their patience."
— Yelp (YVFWC brand page)More clinics in Walla Walla
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