Live
Read now
Nielson Eye Care logo

Nielson Eye Care

Optometry • Walla Walla, WA

★★★★☆4.4/583 reviews across 2 platforms

Ratings by platform

  • Birdeye: 4.4/5 (83 reviews)
  • Facebook: 94% recommend (32 reviews)

What patients say

Patients praise

  • Friendly and professional staff
  • Accommodating and welcoming atmosphere
  • Knowledgeable and helpful care from Dr. Nielson
  • Efficient and clean office environment

Common complaints

  • Reports of poor customer service
  • Dissatisfaction with contact lens fitting or exam process

In patients' words

"Horrible customer service from start to end."

— Birdeye User Review

"Outside of annual eye care and checkups I remain full of gratitude to Neilson Eye Care for such great dependable service."

— Birdeye User Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

More clinics in Walla Walla

Alder Family Dental

★★★★★5.0/5(965 reviews · 2 platforms)

Patients praise: Friendly and welcoming front office staff · Professional, caring, and efficient dental providers.

Walla Walla, WADentalpositive

Oasis Physical Therapy

★★★★★5.0/5(520 reviews · 4 platforms)

Patients praise: Knowledgeable and professional staff · Personalized treatment plans and exercises.

Walla Walla, WAPhysical Therapyvery positive

Walla Walla Clinic

★★★★★4.9/5(3,815 reviews · 6 platforms)

Patients praise: highly compassionate, attentive, and caring providers · thorough consultations and clear explanations of health conditions.

Walla Walla, WAFamily Medicinepositive

Walla Walla Clinic

★★★★★4.9/5(2,360 reviews · 5 platforms)

Patients praise: High patient satisfaction scores reported for individual physicians and medical group providers in Walla Walla · Appreciation for thoroughness, caring, and attentive nature of internal medicine providers.

Walla Walla, WAInternal Medicinemixed

See all clinics in Walla Walla →

Comparing your options?

Browse other Optometry clinics, or filter by state and specialty to compare patient ratings.

More Optometry clinics