Endocrinology - Walla Walla Clinic serving Walla Walla, WA
Endocrinology • Walla Walla, WA
Ratings by platform
- WebMD Care for Dr. Peter Linfoot: 3.5 out of 5 stars (24 ratings)
- WebMD Care for Emily Castillo, ARNP: 5.0 out of 5 stars (4 ratings)
- Yelp for Walla Walla Clinic overall: 2.8 out of 5 stars (9 reviews)
What patients say
Patients praise
- Some patients report satisfaction with individual medical providers who are perceived as smart, thorough, and effective listeners
- Specific medical outcomes, such as correct diagnosis and treatment of endocrine issues, have been praised by some patients
- Some patients appreciate the care received despite administrative frustrations
Common complaints
- Frequent reports of rude, condescending, or unprofessional front desk and administrative staff
- Difficulty scheduling appointments and long hold times on the phone
- Reports of unreturned calls, lost lab results, and disorganized record-keeping systems
- Concerns regarding high billing costs and lack of transparency in charges
- Complaints about long wait times for appointments and walk-in services
In patients' words
"When my primary doctor kept telling me my thyroid was o.k., regardless of my hair loss, fatigue, mental fog, I saw Dr. Linfoot. He has helped me profoundly. He is a very personable doctor & a darn nice guy!!!!!"
— Vitals.com review for Dr. Peter Linfoot"I’ve been a patient here for five years. From seeing urgent care, to biopsies, to trying to schedule a regular checkup, I’ve been told “we’re going to call you back”. Never once have they called me back when they said they would, not even to share important lab results."
— LocalityBiz review for Walla Walla Clinic"I have had frustrations with the office staff in the past, but it is not enough of a concern to change my perception of the quality of service from the doctors and medical team."
— LocalityBiz review for Walla Walla Clinic Women's ClinicMore clinics in Walla Walla
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