Providence Ear, Nose & Throat - Walla Walla
Ear, Nose, and Throat (ENT) • Walla Walla, WA
Ratings by platform
- Providence.org (Clinic page): 4.9 out of 5 stars (381 ratings)
- Healthgrades (Dr. Gary Crabtree): 3.6 out of 5 stars (11 ratings)
- WebMD (Dr. David Cai): 3.0 out of 5 stars (2 ratings)
What patients say
Patients praise
- providers are frequently described as kind, thorough, and professional
- clear and effective communication of medical information to laypeople
- positive experiences with specific procedures like ear wax removal
- praise for the office staff being courteous and helpful
Common complaints
- long wait times for appointments or during office visits
- reports of providers not listening to patient concerns
- concerns regarding responsiveness and follow-up on test results
- isolated reports of poor clinical outcomes or bedside manner
In patients' words
"He is super nice and cares about his patients."
— Healthgrades Review (Dr. Gary Crabtree)"Without a doubt the least responsive, inconsiderate doctor that I have ever visited. After a 2.5 hour wait I was referred to a hearing testing facility. He said that if I did not hear from him within 2 weeks... I have since called his office twice and was told by the nurse that my chart was on his desk both times."
— WebMD Review (Dr. David Cai)"She's kind, informative and she listens to all of concerns."
— Providence.org Community Review (Deanne E. Bergh, ARNP)More clinics in Walla Walla
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