Behavioral Health and Psychiatry - Walla Walla Clinic - myPrivia
Behavioral Health and Psychiatry • Walla Walla, WA
Ratings by platform
- Birdeye: 2.8 out of 5 stars (58 reviews)
- Yelp: 2.8 out of 5 stars (9 reviews)
What patients say
Patients praise
- Long-term patients report consistent, professional, and excellent medical care from providers and nurses
- Specific praise for the billing department's efforts to resolve issues
- General satisfaction from some patients regarding the quality of care received once seen
Common complaints
- Difficulty scheduling appointments and long wait times on the phone
- Reports of rude, condescending, or unhelpful administrative/reception staff
- Inconsistent communication (e.g., promises to call back that were not kept)
- Issues with lost lab results and administrative follow-through
In patients' words
"I’ve been a patient here for five years. From seeing urgent care, to biopsies, to trying to schedule a regular checkup, I’ve been told “we’re going to call you back”. Never once have they called me back when they said they would..."
— LocalityBiz Review"Ive always had fairly good and consistent experiences with the clinic - maybe a few hiccoughs here and there - but these five stars are for the billing department in particular."
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