Primary Care | Internal, Family and Pediatric Medicine
Primary Care • Wake Forest, NC
Ratings by platform
- Birdeye (Wake Forest Pediatric Associates): 4.5/5 stars (320 reviews)
- Yelp (Duke Primary Care Wake Forest): 3.1/5 stars (12 reviews)
- Top-Rated Health (Duke Primary Care Heritage Internal Medicine): 3.4/5 stars (16 reviews)
What patients say
Patients praise
- Highly rated individual providers, especially long-term pediatricians
- Friendly and professional nursing and support staff in many instances
- Ease of booking urgent or sick visits at certain locations
- Thorough medical care and clear communication from specific physicians
- Compassionate care noted in pediatric and urgent care settings
Common complaints
- Difficulty with administrative processes such as prior authorizations and follow-ups
- Communication lapses including failure to return calls or respond to messages
- Reports of rude or unprofessional staff members
- Patients feeling rushed during appointments
- Wait times for appointments or while at the clinic
In patients' words
"He and the entire staff at Duke Heritage Pediatrics is talented, caring, dedicated, knowledgeable, and hardworking to provide the best for all children, day in and day out, year after year."
— Duke Primary Care Heritage Pediatrics patient review"Don’t go here…unless you want to be the butt of the joke and laughed at by the staff after you are gone."
— WakeMed Primary Care - Wake Forest patient review"In the last year getting prior authorization requests completed has turned into a nightmare. The staff is excellent. Dr. Konopka is excellent. Whoever is handling prior authorization requests needs help or a new job."
— Novant Health Village Family Care patient reviewMore clinics in Wake Forest
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