Growing Child Pediatrics at Wake Forest - Duke Health
Pediatrics • Wake Forest, NC
Ratings by platform
- Birdeye (aggregated): 3.5/5 (based on 148 reviews) (148 reviews)
- 2findlocal: 1/5 (based on 2 reviews) (2 reviews)
What patients say
Patients praise
- Some specific physicians and nurse practitioners are described as knowledgeable, kind, and great with children
- Convenience of multiple locations for some families
- Availability of urgent care services
Common complaints
- Long wait times for appointments and in the office
- Issues with administrative and billing services, including call centers and prescription approvals
- Frustration with appointment scheduling, cancellations, or being sent to different, inconvenient locations
- Perception that the practice is focused on volume or profit rather than personalized care
In patients' words
"After asking to not be scheduled at wake forest, I was still told no other locations had any appointments... I get to the wake forest location to be told I would need to reschedule... They then told me I lied and did not call because it never came to their office. No because you send your patients to a call center."
— User review on localitybiz.com"Some doctors treat my kid like he's on an assembly line in a factory, but others are great... If you go with them I recommend that once you get seen by a doctor that you like, you just make appointments with that doctor from then on."
— User comment on City-Data Forum"They do NOT return calls for doctor approvals to Pharmacy! Been waiting over a week for them to approve 1 that we are supposed to bring to our next visit. Second time this has happened too."
— User review on BirdeyeMore clinics in Wake Forest
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