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Department of Pediatrics - Wake Forest University School of Medicine

PediatricsWake Forest, NC

★★★★★4.6/5397 reviews across 2 platforms

Ratings by platform

  • Birdeye (Wake Forest Pediatric Associates, PLLC): 4.5/5 (320)
  • WakeMed Children's - Pediatric Primary Care (Wake Forest Medical Park): 4.94/5 (77)

What patients say

Patients praise

  • Highly rated and compassionate physicians and medical staff
  • Thorough and clear communication regarding diagnoses and treatment options
  • Welcoming and clean office environments
  • Strong clinical expertise and family-centered care approaches

Common complaints

  • Long wait times for appointments and in-office visits
  • Mixed feedback regarding front desk staff friendliness and professionalism
  • Communication issues, such as difficulty with prescription approvals or reaching nursing staff
  • Dissatisfaction following changes in practice management or system integration

In patients' words

"Both are great listeners, are approachable, compassionate, and take time to address our concerns... I never feel rushed in our appointments."

Patient review of Atrium Health Wake Forest Baptist Pediatrics - Westgate

"Front desk assistants are rude and short. They lack knowledge on when to pass a message to the nurse. Sick appointments should always be available."

Patient review of Atrium Health Wake Forest Baptist Pediatrics - Kernersville Sports Complex

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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