Village Family Care in Wake Forest, NC
Family Medicine • Wake Forest, NC
Ratings by platform
- Yelp/MapQuest/Apple Maps aggregate data: 3.6 out of 5 stars (based on Yelp data) (27 reviews mentioned on certain platforms)
What patients say
Patients praise
- Knowledgeable and caring doctors and providers
- Efficiency of in-house lab services
- Convenient online portal for scheduling and communication
- Personalized, thorough care from specific providers
Common complaints
- Administrative and billing department issues
- Difficulty scheduling appointments online or by phone
- Occasional lapses in responsive communication or prior authorization handling
In patients' words
"Hands down, we have always received quality care from all of the doctors and feel very grateful to have..."
— MapQuest review"In the last year getting prior authorization requests completed has turned into a nightmare... Whoever is handling prior authorization requests needs help or a new job."
— LocalityBiz review"Unfortunately, the billing department provides poor service."
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