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Ali'i Health Center

Urology • Waimea, HI

★☆☆☆☆1.0/51 review across 2 platforms

Ratings by platform

  • WebMD: 1/5 (1 review)
  • Yelp (51 reviews)

What patients say

Patients praise

  • Attentive, professional, and reassuring care from clinical providers and doctors
  • Wide selection of available healthcare specialties and services
  • Effective and specialized surgical procedures available in urology

Common complaints

  • Significant difficulties with phone communication and appointment scheduling
  • Reports of unprofessional or rude administrative staff interactions
  • Perceived lack of follow-up on messages and insurance matters

In patients' words

"Extremely rude staff and nightmare of a clinic. There’s no communication between staff and doctors. I had to call literally 10! times and nobody cares to help."

— LocalityBiz

"Several patients praise the attentive care provided by Dr. Edwin Heard, noting his professionalism and reassurance during visits."

— Wheree

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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