Urology - Ali'i Health Center & Ali'i Ambulatory Surgery Center
Urology • Waimea, HI
Ratings by platform
- WebMD: 1/5 (single review on WebMD) (1)
- Yelp: Not specified (aggregate score not provided) (51)
What patients say
Patients praise
- Attentive, professional, and reassuring care from clinical providers and doctors
- Wide selection of available healthcare specialties and services
- Effective and specialized surgical procedures available in urology
Common complaints
- Significant difficulties with phone communication and appointment scheduling
- Reports of unprofessional or rude administrative staff interactions
- Perceived lack of follow-up on messages and insurance matters
In patients' words
"Extremely rude staff and nightmare of a clinic. There’s no communication between staff and doctors. I had to call literally 10! times and nobody cares to help."
— LocalityBiz"Several patients praise the attentive care provided by Dr. Edwin Heard, noting his professionalism and reassurance during visits."
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