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East Hawaii Health Clinic

Urology • Waimea, HI

What patients say

Patients praise

  • Knowledgeable and professional medical staff
  • Caring bedside manner
  • Successful diagnosis and surgical outcomes
  • Clear explanations of conditions and treatments

Common complaints

  • Long wait times for appointments and clinical visits
  • Difficulty establishing new patient care
  • Staff communication and appointment scheduling issues
  • Perceived rudeness from some medical providers

In patients' words

"She’s excellent, knowledgeable, explains well and caring. Her office staff and nurses reflect their leader. I had a complicated problem that ended with surgery. Dr. Santiago was superb."

— WebMD review for Dr. Lyric Santiago

"Professional, Understanding and patient. Working with Dr. Stack for over 8 years, hands down he is awesome and funny. He makes you feel comfortable and will answer any questions you have."

— WebMD review for Dr. Richard Stack

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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