Rheumatology Services - The Queen's Health Systems
Rheumatology • Wailuku, HI
Ratings by platform
- Birdeye (The Queen's Health Care Centers - Kahala): 2.9/5 (20 reviews)
What patients say
Patients praise
- Professional and caring clinical staff
- Effective and patient-focused physician communication
- Clean and updated facilities
- Convenient access to specialty care across multiple locations
Common complaints
- Difficulty reaching live staff by phone
- Long wait times for appointments and in-office check-ins
- Concerns regarding front-desk responsiveness and coordination
- Perceived lack of patient-centered communication or compassion in certain urgent care scenarios
In patients' words
"He is a very caring and knowledgeable physician. He listened to me very patiently for my issues, offered me my options with details. He also let me decide which option I wanted to choose for myself."
— WebMD Review for Dr. Denny Nakayama"Queens publicize online appointment system does not work. they never respond ever. you have to call their number and when you do there is always multiple calls ahead of you."
— Review of Queen's Health Care Centers (Honolulu)More clinics in Wailuku
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