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Wailuku, HI, Therapists

Psychology • Wailuku, HI

★★★★☆4.0/540 reviews across 4 platforms

Ratings by platform

  • Healthgrades: 2.9/5 (10 reviews)
  • ABA Navigator: 4.4/5 (24 reviews)
  • Birdeye: 4.3/5 (6 reviews)
  • Vitals (14 reviews)

What patients say

Patients praise

  • Highly recommended practitioners described as compassionate, supportive, and effective in navigating trauma and family issues
  • Positive patient experiences focusing on meaningful progress, personalized care, and feeling understood

Common complaints

  • Reports of unprofessional administrative staff and poor communication regarding appointments and medication management
  • Patients expressing dissatisfaction with bedside manner, perceived lack of empathy, and negative impact on mental health treatment
  • Concerns regarding consistency of therapy goals, therapist engagement, and potential burnout in pediatric therapy settings

In patients' words

"Jen Welcome has been my therapist for approximately ten years and I cannot recommend her enough. Through all my ups and downs... Jen has always helped me to help myself and work through some of the darkest times in my life."

— Birdeye Review for Jennifer Welcome

"She took me off a medication that I had been on for 25 years..didn't tell me she went on vacation leaving me to go through horrible withdrawals."

— Healthgrades Review for Dr. Heather Goff

"Our therapist does not seem happy with my child or when I ask questions... our child deserves someone that will stick to goals... and will love what they do."

— ABA Navigator Review for Pediatric Therapies Hawaii

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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