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Wailuku, HI, Therapists

PsychologyWailuku, HI

★★★★☆4.0/540 reviews across 3 platforms

Ratings by platform

  • Healthgrades: 2.9/5 (10 reviews)
  • ABA Navigator: 4.4/5 (24 reviews)
  • Birdeye: 4.3/5 (6 reviews)
  • Vitals: Not explicitly stated (mixed feedback mentioned) (14 reviews)

What patients say

Patients praise

  • Highly recommended practitioners described as compassionate, supportive, and effective in navigating trauma and family issues
  • Positive patient experiences focusing on meaningful progress, personalized care, and feeling understood

Common complaints

  • Reports of unprofessional administrative staff and poor communication regarding appointments and medication management
  • Patients expressing dissatisfaction with bedside manner, perceived lack of empathy, and negative impact on mental health treatment
  • Concerns regarding consistency of therapy goals, therapist engagement, and potential burnout in pediatric therapy settings

In patients' words

"Jen Welcome has been my therapist for approximately ten years and I cannot recommend her enough. Through all my ups and downs... Jen has always helped me to help myself and work through some of the darkest times in my life."

Birdeye Review for Jennifer Welcome

"She took me off a medication that I had been on for 25 years..didn't tell me she went on vacation leaving me to go through horrible withdrawals."

Healthgrades Review for Dr. Heather Goff

"Our therapist does not seem happy with my child or when I ask questions... our child deserves someone that will stick to goals... and will love what they do."

ABA Navigator Review for Pediatric Therapies Hawaii

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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