Malama I Ke Ola Health Center | Comprehensive Primary ...
Primary Care • Wailuku, HI
Ratings by platform
- Top Rated Local: 4.3/5 average across 71 reviews (71 reviews (aggregated))
What patients say
Patients praise
- Appreciation for specific doctors and nurses, particularly in OBGYN and pediatrics
- Availability of affordable/sliding-fee services for underserved populations
- Generally high regard for the facility's mission and dental services
Common complaints
- Extremely long wait times for scheduled appointments
- Inconsistent professionalism of front desk and support staff
- Difficulties with communication regarding test results and follow-ups
- Reported concerns about specific physician care and bedside manner
- General complaints about administrative inefficiency
In patients' words
"I requested to change my primary care because I have to wait HOURS past my appointment time every time I have a scheduled appointment. The receptionist response to this was 'yeah that's because she has a lot of patients, everyone want to see her, she a very good doctor'. Clearly this clinic overbooks and has zero regard for their patient's time."
— LocalityBiz"Horrible experience!! with Dr monji and nurse joji in the obgyn department . Careless people. I can't believe they let people like this work for them."
— Top Rated Local"I’ve had a wonderful experience at this OBGYN clinic! The nurses are always kind and caring, and I only have positive things to say about the doctors—especially Dr. Chakravarty and Dr. Ambrosi. They are truly amazing and some of the most caring doctors I’ve ever met."
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