Malama I Ke Ola Health Center | Comprehensive Primary ...

Patients praise

• Some providers are described as caring, attentive, and professional
• Appreciation for the range of services offered, including dental and OBGYN care
• The clinic is viewed as a valuable and necessary asset for the Maui community, particularly for the underserved
• Positive feedback regarding specific pediatric and dental staff
• The facility is generally described as modern, clean, and spacious

Common complaints

• Long wait times for appointments and while at the clinic
• Difficulties reaching staff by phone or outdated communication processes
• Administrative inefficiencies, such as issues with appointment scheduling or referral processes
• Reports of unprofessional behavior from some front desk staff and providers
• Occasional concerns regarding the thoroughness or competency of some clinical care