Mālama I Ke Ola Health Center
Obstetrics & Gynecology • Wailuku, HI
Ratings by platform
- Top Rated Local and others (71 reviews)
- Wailuku-Hawaii US Companies: 1/5 (5 reviews)
What patients say
Patients praise
- Appreciation for specific caring and warm providers
- Positive experiences with OBGYN and pediatric departments for some patients
- Value placed on the center's role in providing affordable, inclusive care to underserved populations
- High-quality service noted in some dental and medical interactions
Common complaints
- Extremely long wait times for scheduled appointments
- Reports of unprofessional or dismissive staff/providers
- Difficulties with administrative follow-through and communication
- Perceived lack of respect for patient time (e.g., rigid policies for patient lateness vs. long doctor delays)
- Significant operational disruptions, including a major IT-related shutdown affecting patient access to records
In patients' words
"I requested to change my primary care because I have to wait HOURS past my appointment time every time I have a scheduled appointment. ... Clearly this clinic overbooks and has zero regard for their patient's time."
— Rebekah Sherman via LocalityBiz"The providers there are incredibly caring, warm and I never felt rushed at my appointments. I highly recommend Dr Casey and Heather Milovina - they are both ..."
— Yelp user reviewMore clinics in Wailuku
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