Gastroenterology | Maui Health
Gastroenterology • Wailuku, HI
Ratings by platform
- Healthgrades (Dr. Vantuil De Varges): 3.3/5 (3 reviews)
- Vitals (Dr. Biswarup Syam): 5.0/5 (6 ratings)
- WebMD (Dr. Biswarup Syam): 5.0/5 (7 ratings)
- WebMD (Dr. Rory Oconnor): 4.0/5 (3 ratings)
- Vitals (Dr. Roy M. Matsuyama): 3.1/5 (8 reviews)
What patients say
Patients praise
- Professional and competent medical care during procedures
- Compassionate and warm bedside manner reported by some patients
- Thorough explanations of conditions and procedures provided by certain doctors
- Effective management of specific GI conditions for some patients
Common complaints
- Difficulty reaching office staff by phone
- Complaints regarding office organization and scheduling
- Perceived lack of follow-up on test results
- Concerns regarding long wait times and being "too busy" to handle patient load
In patients' words
"While the Dr. herself isn't bad, the office staff is a nightmare. No one answers the phone, I was actually forgotten about when I had an appointment..."
— Vitals (Patient review for Dr. Elizabeth Mannick)"Dr. Syam is an excellent physician- very professional. I have struggled from acid reflux and since seeing the doctor 4 months ago, my symptoms have decreased significantly."
— Vitals (Patient review for Dr. Biswarup Syam)"Dr. Matsuyama has been my gastroenterologist for over 20 years. I have never had a problem with him. Very nice bedside manner."
— Vitals (Patient review for Dr. Roy M. Matsuyama)More clinics in Wailuku
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