Dermatology | Maui Medical Group
Dermatology • Wailuku, HI
Ratings by platform
- WebMD (for Dr. Ellecia Cook): 5.0/5.0 (5 ratings)
What patients say
Patients praise
- Positive individual patient experiences with specific providers (e.g., Dr. Ellecia Cook)
- Providers described as patient, thorough, and effective listeners
- Accessibility of care in central Maui
Common complaints
- Difficulty booking appointments and reaching staff by phone
- Reports of rude and hostile customer service staff
- Concerns regarding administrative competence and coordination of care
In patients' words
"Their customer service sucks! Phone call kept being dropped, shifted around, and being placed on hold. The three people I spoke with were all incredibly rude, short..."
— Unilocal Review"Dr. Cook has received 5 ratings on WebMD Care. Patients gave Dr. Ellecia Cook an average rating of 5 out of 5."
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