Kaiser Permanente Wailuku Medical Office
Allergy & Immunology • Wailuku, HI
Ratings by platform
- Yelp (KAISER PERMANENTE WAILUKU MEDICAL OFFICE)
- Wheree (KAISER PERMANENTE WAILUKU MEDICAL OFFICE - Reviews) (9 reviews)
- Health facility reviews site (wailuku-hawaii.uscompanies.net): 2/5 (9 reviews)
What patients say
Patients praise
- Generally positive patient sentiment about staff helpfulness and care (from review summaries)
- Positive feedback about support services and staff competence (from review summaries)
- Some individual reviews report satisfaction with services (e.g., prescriptions/boosters/bloodwork)
Common complaints
- Billing/quote and overcharge complaints (quoted lower price not honored; overcharged; additional bill)
- Difficulty reaching grievance/complaint department and unresolved follow-up
- Scheduling/check-in delays or administrative errors (appointment not properly made; told to return)
- Communication/frustration with follow-up or appointment handling; some reports of 'ghosting'
In patients' words
""It seems there is always a problem at Kaiser." ... "Very disappointed with Kaiser!""
— localitybiz.com review snippet for Kaiser Permanente Wailuku Medical Office""Terrible experience. Got quoted for my elective procedure BEFORE scheduling appt. Was overcharged by 50% AFTER procedure. Quoted lower price was CONFIRMED by the receptionist at the time of service but not honored.""
— wailuku-hawaii.uscompanies.net health facility reviews snippet""I have been here to pick up prescriptions, get my booster and now for bloodwork. I can't tell you how happy I am thus far with rejoining the Kaiser family.""
— Yelp review snippet for Kaiser Permanente Wailuku Medical Office""It's been 3 months and now the doctors keep ghosting me on scheduled appointments.""
— Apple Maps review snippet for Kaiser Permanente Wailuku Medical OfficeMore clinics in Wailuku
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