Urgent Care Victorville, CA | Heritage Victor Valley Medical Group
Urgent Care • Victorville, CA
Ratings by platform
- Birdeye / VictorvilleCalifornia.com: 4.6 out of 5 stars (582-698 reviews)
- Apple Maps / Yelp: 3.4 out of 5 stars (95-96 reviews)
- ExpectedHealthcare.com: 4.8 out of 5 stars (1,428 reviews)
What patients say
Patients praise
- Knowledgeable and professional medical staff
- Effective and quick treatment for some patients
- Compassionate care
- Availability of on-site services like labs, ultrasound, and X-ray
- Comprehensive 'mini-ER' style care for complex issues
Common complaints
- Long wait times
- Billing and administrative issues
- Rude or unprofessional staff behavior
- Concerns about cleanliness of exam rooms
In patients' words
"That level of care is rare these days. I felt respected, listened to, and truly cared for. I can’t thank him and the nurses enough for helping me feel better so quickly!"
— VictorvilleCalifornia.com"Horrible service and billing! Received a bill over a year later for alleged unpaid services. I paid cash and left in 1/2025, and the Director Angela refused credit the bill. Beware of Heritage VV Medical."
— MapQuest / Yelp"4 hours to see doctor. then after. they send the medication to wrong pharmacy. found out after waiting another hour in line to get medication. had to come back 3 hours later to complete a simple medication pick up."
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