Elite Advanced Imaging | RadNet Victor Valley
Diagnostic Imaging • Victorville, CA
Ratings by platform
- Facebook: 96% recommendation rate on Facebook (1,460 reviews on Facebook)
- Various platforms (aggregated): 4.7/5 average rating (8,106 reviews (aggregated data))
- Yelp (via Apple Maps): 2.6/5 (86 reviews)
What patients say
Patients praise
- Technicians are often described as skilled, polite, and comforting during procedures
- Some patients report efficient and quick experiences when appointments run smoothly
- Clean and professional facility environment reported by some patients
Common complaints
- Difficulties with appointment scheduling and communication due to outsourced or remote systems
- Long wait times in the office for scheduled appointments
- Issues with insurance authorization, billing inaccuracies, and upfront payment requirements
- Unprofessional or rude conduct by some staff members
- Concerns regarding organization and repeated cancellations/rescheduling of appointments
In patients' words
"Been going here for years. Five stars on today's receptionists. Both were professional, kind and above and beyond oh so helpful."
— MapQuest user review"The worse customer care I ever experience. You have to repeat the same information over and over again because they don't listen. Also lots of confusion over scheduling and communicating the..."
— MapQuest user review"Scheduling an appointment and verifying insurance copays and what procedures have been approved is a TOTAL nightmare. It took 54 minutes on the phone to schedule an appointment..."
— Trustpilot user review for RadNetMore clinics in Victorville
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