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Victor Valley Family Clinic | Family Medicine in Victorville, CA ...

Primary Care • Victorville, CA

★★★☆☆3.4/537 reviews across 2 platforms

Ratings by platform

  • Birdeye: 2.3/5 (15 reviews)
  • WeightLossClinic.care: 4.2/5 (22 reviews)

What patients say

Patients praise

  • Physicians described as attentive, informative, and genuine
  • Staff often noted as welcoming and efficient in specific patient interactions
  • Patients felt heard and not rushed during their appointments

Common complaints

  • Reports of rude or dismissive staff attitudes
  • Difficulty with administrative tasks, specifically referral requests and medication refills
  • Long wait times on the phone or lack of communication regarding lab results

In patients' words

"The receptionist are very rude. They have nasty attitudes. Then have you on hold forever not doing anything. They sit and discuss patients information."

— Birdeye Review

"Dr. McFarland was great and provided an experience I haven’t had at a medical office in a long time. She listened, did not rush, validated my concerns..."

— WeightLossClinic.care Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6].

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