Doctors at St. Mary High Desert Primary Care - Victorville - Providence
Primary Care • Victorville, CA
Ratings by platform
- Providence official provider pages: 4.7/5 (60 reviews (Mark Mousa, MD) and 81 reviews (Paul J. Lee, MD))
- Providence St. Mary High Desert Medical Group provider pages: 4.6 to 4.9/5 (varies by provider) (Not specified per provider, aggregate scores shown)
- Expected Healthcare (Urgent Care): 2.8/5 (230 reviews)
What patients say
Patients praise
- Providers are described as professional, polite, respectful, and attentive
- Patients report feeling heard and well-cared for by primary care providers and nurse practitioners
- High satisfaction with the quality of medical care and clinical decision-making
- Convenient access to care and easy check-in process mentioned in some reviews
Common complaints
- Long wait times
- Dissatisfaction with specific doctors or staff treatment
- Concerns regarding administrative aspects of care, such as office environment and support staff availability after hours
In patients' words
"Dr Lee is always very polite, respectful and attentive, I trust him completely and his office staff as well, I am very comfortable with them."
— Providence Patient Review (Dr. Paul Jie Lee)"Because of Madeleine, I discovered I had pulmonary embolisms and could have died. After 4 days in the hospital... I am home."
— Providence Patient Review (Madeleine Ong-Veloso, NPC)"I was shocked when all of the nurses and support staff had left and he had to walk me out a dark and deserted lobby. This really emphasized to me the almighty dollar speaks louder than patient care."
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