Welcome to The Bluffs Rehabilitation and Healthcare Center
Skilled Nursing Facility • Vicksburg, MS
Ratings by platform
- Seniors.fyi: 3.9 out of 5 stars (80 reviews)
- Mirador Living: 4.04 out of 5 stars (25 reviews)
- CMS (Healthcare4PPL data): CMS health inspection rating ranging from 1 to 2 stars (variable metrics) (8 substantiated complaints and 5 facility reported incidents)
What patients say
Patients praise
- Some reviewers describe the staff as attentive, friendly, and caring in certain interactions
- Positive remarks regarding specific rehabilitation programs and team efforts for resident well-being
- Some staff express pride in their work and team spirit
Common complaints
- Reports of staff being rude, uncompassionate, or using inappropriate language towards residents
- Allegations of neglect, including failure to address hygiene, bedsores, and dehydration
- Concerns regarding slow or non-existent response times to patient calls and requests for assistance
- Maintenance and infrastructure issues, such as small rooms, holes in walls, mold, and poor cleanliness
- Allegations of abuse and mistreatment of residents
- Allegations of staffing issues, including employees being overworked or under-trained
In patients' words
"The rooms are too small for a roommate patients yelling in pain not getting help. Place needs work gapping holes in walls bathroom in bad condition mold etc"
— Caring.com review"We take all concerns seriously and are committed to ensuring the safety, comfort, and well-being of all our residents. The anonymous posting prevents us from the direct interaction we would prefer with the complainant."
— Nexion Health statement regarding allegations (Vicksburg Daily News)More clinics in Vicksburg
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