Heritage House of Vicksburg
Skilled Nursing Facility • Vicksburg, MS
Ratings by platform
- Medicare.gov / CMS: 4/5
- Google Ratings (via Nursa): 4.6/5 (55 reviews)
- Seniors.fyi: 4.6/5 (80 reviews)
What patients say
Patients praise
- Frontline nursing, therapy, and care staff frequently praised for warmth and attentiveness
- Facility often described as clean and tidy with a welcoming environment
- Positive feedback regarding visible improvements in resident rehabilitation progress
- Reliable care noted by many families for their loved ones
Common complaints
- Concerns regarding administrative communication and accountability
- Reports of staff turnover and occasional inconsistent responsiveness
- Some feedback regarding lack of patience or rudeness from specific staff members
- Health survey deficiencies reported, including issues with privacy and medication errors
In patients' words
"The building had a nice clean scent to it, the floors were clean and so were the residents. The staff was very warm and inviting..."
— Caring.com review"The staff is professional but somewhat difficult to deal with... I wish that the staff would have a little more patience with clients and their families."
— SeniorAdvice.com review"A family member sustained multiple major injuries... with the administrator’s investigation claiming no employee was at fault."
— Seniors.fyi reviewMore clinics in Vicksburg
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