Ventura Primary & Specialty Care – Family Medicine | UCLA Health
Internal Medicine • Ventura, CA
Ratings by platform
- Birdeye: 2.9/5 stars (30 reviews)
What patients say
Patients praise
- Highly professional, thorough, and knowledgeable physicians
- Excellent bedside manner and compassionate care reported for many providers
- Convenience of video/telehealth appointments and seamless scheduling for some patients
- Positive feedback on physicians taking time to listen to patient concerns
- Satisfied patient base overall in some specialty areas
Common complaints
- Concerns regarding the cost of services for first-time visits
- Lack of upfront communication about visit costs
- Reports of physicians appearing distracted or uninterested during appointments
- Complaints about long wait times and inconsistent appointment durations
- Perceived lack of thoroughness in medical chart review
In patients' words
"One patient reported a high cost for an annual physical, which was not communicated upfront. The clinic is encouraged to address such issues to improve the overall patient experience."
— Dr. Racheleidelman.com (citing patient feedback)"Late to appointment, looks uninterested during appointment, interrupts me when I’m asking a question and doesn’t seem genuinely interested in my care."
— UCLA Health Provider Review Page"Dr. Bahnam-Lengyel listened thoughtfully as this was my first appointment to establish care. She asked follow up questions and was genuinely interested in hearing my concerns and addressing them."
— UCLA Health Provider Review Page"All I can say is that Dr. Travis Welsh always listens to my problems and concerns never rushes me, unlike other doctors where the appointment is over in less than 10 minutes."
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