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Primary Care Services Ventura County, CA
Internal Medicine • Ventura, CA
Ratings by platform
- Yelp - Kaiser Permanente Ventura (888 South Hill Road Medical Offices): 2.8/5 (66 reviews)
- Yelp - Primary Medical – Johnson (Ventura): Updated July 2026 - 44 Reviews (rating not shown in snippet) (44 reviews)
- UCLA Health (Ventura Primary & Specialty Care) - Jeanette S. Ilarde, MD: 4.8/5 overall rating (397 total ratings; 237 reviews)
- UCLA Health (Ventura Primary & Specialty Care) - Jim Ahern Jr., MD: 5.0/5 (442 ratings)
- Healthgrades - Dr. Clark Wilkey, DO: 4.9/5 star rating (47 reviews (47 ratings))
- UCLA Health (Ventura Primary & Specialty Care) - Ramona Vana Bahnam-Lengyel, MD: 5.0/5 overall rating (286 ratings; 20 reviews)
What patients say
Patients praise
- Kind, knowledgeable physicians and good communication/listening
- Thorough, patient-centered care and clear explanations
- Patient-reported satisfaction (e.g., highly rated individual providers)
Common complaints
- Long appointment wait times and capacity/shortage issues
- Rude or unhelpful front-desk/phone communication and poor customer service
- Billing/administrative problems and lack of follow-up on test results
- Difficulty scheduling and operational issues (signage, eligibility/being seen)
In patients' words
"“Wow. Just waited 1 ½ hours in obvious pain… told me to get a massage… I’m still in pain, but they got their money, and that’s all they care about.”"
— Unilocal - Primary Medical – Loma Vista (Ventura) (20 reviews)"“Shittiest customer service in Ventura. Can’t answer the phone after 5 times… waiting almost 2 hours… just for them to not ever pick up. And still managed to bill me after refusing me service…”"
— Localitybiz - Academic Family Medicine Center (Ventura, CA)"“This was the worst experience I’ve had… those answering the phone for appointments were the most rude… Got blood results back from the lab and NEVER heard from the doctor… 3.5 weeks later… WORST EXPERIENCE ALL AROUND.”"
— WebMD - Dr. Orlanda Ferreira (Ventura, CA) ratings & reviews"“As of Friday, new primary care patients waited an average of 100 days for appointments in Ventura… The waits have triggered complaints from veterans.”"
— VC Star - VA says rising patient demand causes marathon Ventura waits"“She really takes time with me, whereas usually a doctor seems to be rushed & bothered.”"
— UCLA Health - Jeanette S. Ilarde, MD (Ventura Primary & Specialty Care)More clinics in Ventura
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