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Primary Care Services Ventura County, CA

Internal Medicine • Ventura, CA

★★★★☆3.7/5113 reviews across 2 platforms

Ratings by platform

  • Yelp - Kaiser Permanente Ventura (888 South Hill Road Medical Offices): 2.8/5 (66 reviews)
  • Healthgrades - Dr. Clark Wilkey, DO: 4.9/5 (47 reviews)

What patients say

Patients praise

  • Kind, knowledgeable physicians and good communication/listening
  • Thorough, patient-centered care and clear explanations
  • Patient-reported satisfaction (e.g., highly rated individual providers)

Common complaints

  • Long appointment wait times and capacity/shortage issues
  • Rude or unhelpful front-desk/phone communication and poor customer service
  • Billing/administrative problems and lack of follow-up on test results
  • Difficulty scheduling and operational issues (signage, eligibility/being seen)

In patients' words

"“As of Friday, new primary care patients waited an average of 100 days for appointments in Ventura… The waits have triggered complaints from veterans.”"

— VC Star - VA says rising patient demand causes marathon Ventura waits

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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