Mohawk Valley Health System Rehabilitation Services
Physical Medicine and Rehabilitation • Utica, NY
Ratings by platform
- FamilyAssets: 6.3/10
What patients say
Patients praise
- High praise for physical and occupational therapy staff expertise and compassion
- Patients report significant improvements in physical capabilities and recovery outcomes
- Clean facility environment reported by some patients
Common complaints
- Staffing shortages reported, including delayed responses to call lights
- Concerns regarding sub-acute care consistency compared to acute rehabilitation
- Recent inspections highlighted issues with food sanitation, infection control, and life safety systems
In patients' words
"Dear Inpatient Rehab Unit Staff – Thank you all from the bottom of our hearts for the care of our 23-year-old daughter. She gained so much strength back while here. She is also much more confident in herself because of each and every one of you."
— MVHS Acute Inpatient Rehabilitation Unit Annual Report"This is my third operation. In my experience here I find that the staff is wonderful, the facility is clean, and the food is good. The dietitians do a great job. The staff is professional and caring. Therapy is wonderful."
— MVHS Subacute Rehabilitation Patient TestimonialMore clinics in Utica
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Patients praise: Positive outcomes for specific procedures such as injections · Some patients reported relief from chronic pain.
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Patients praise: caring and attentive providers who listen to concerns · thorough physicals and medical examinations.
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