MVHS Neuro-Interventional Surgery and Comprehensive Stroke Services
Neurology • Utica, NY
Ratings by platform
- Birdeye: 3.0/5 (1 review)
- Vivian Health: 2.8/5 (10 reviews)
What patients say
Patients praise
- Regarded as the area's only DNV-certified Comprehensive Stroke Center, providing high-level specialized care
- Many patients report positive, compassionate, and professional interactions with doctors, surgeons, and nursing staff
- Recognition of the facility's ability to provide timely and organized emergency response in certain instances
- Availability of educational resources like a stroke support group for survivors and caregivers
Common complaints
- Concerns regarding lack of communication between staff and patients
- Reports of unprofessionalism among some staff members
- Issues with hospital staffing levels and overcrowding, including use of overflow areas
- Occasional complaints about responsiveness in the emergency room or patient care areas
In patients' words
"From the moment I arrived, the hospital staff were welcoming, organized, and compassionate. The nurses were attentive and patient, and the doctors explained my care clearly and answered all my questions."
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