Behavioral Healthcare Clinics - Utica
Mental Health • Utica, NY
Ratings by platform
- Rehab.com / Birdeye (Neighborhood Center - Behavioral Health): 3.9 to 4.1 out of 5 stars (aggregate) (Approximately 39-40 reviews)
- LocalityBiz (Community Health & Behavioral Services): Predominantly 1-star reviews in sampled data (Multiple individual reviews mentioned)
What patients say
Patients praise
- Compassionate and helpful individual providers for some patients
- Effective treatment for specific conditions like ADHD for some individuals
- Professional and friendly staff experiences reported by some users
Common complaints
- Difficulties with scheduling, appointments, and long wait times
- Concerns regarding staff communication, responsiveness, and customer service
- Reports of medication management issues and pill-focused treatment approaches
- Perceived lack of genuine care or personalized attention from providers
- Issues with administrative processes, including discharges and intake procedures
In patients' words
"This place doesn’t even care about their patients, you go in and wait for a long time and the psychiatrist will only talk to you for a few minutes and let you go."
— LocalityBiz (Community Health & Behavioral Services) review by omai Ra"Dr. Shah has been phenomenal in my recovery and mental health... She is very compassionate and gives her patients the time they need. I feel so blessed to have Dr. Shah and I highly recommend her to all of my family and friends."
— LocalityBiz (Community Health & Behavioral Services) review by Sara M"Some say that the care is top notch, and they name specific therapists and employees that gave them excellent, life saving care. Others say that scheduling could be better and that it’s hard to get refills on time."
— Rehab.com (Neighborhood Center - Behavioral Health) summary of patient feedbackMore clinics in Utica
Primary Care
Patients praise: caring and attentive providers who listen to concerns · thorough physicals and medical examinations.
Hospice & Palliative Care, Bereavement Care | New Hartford, NY
Patients praise: High overall patient and family satisfaction ratings · Professional and attentive hospice teams.
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