Digestive Disease Medicine at MVHS
Gastroenterology • Utica, NY
Ratings by platform
- Vitals.com for Dr. Robert Pavelock: 4.2/5 (30 reviews)
- WebMD for Dr. Harvey Allen: 5/5 (13 reviews)
What patients say
Patients praise
- Some providers described as excellent
- Professional and polite demeanor reported for some doctors
Common complaints
- Long wait times for procedures or appointments
- Perceived lack of concern or dismissiveness by some providers
- Difficulty in resolving specific medical issues despite repeated appointments
In patients' words
""Dr. Allen is polite, etc. My issue is, I was to have 3 bandings done at three separate appointments... [after which] the larger one... was still a problem. I sent a message via my portal to inform Dr. Allen of my situation. I received a return phone call a few days later from his nurse saying he would refer me to a surgeon? That was his explanation via his nurse?? It seems to me that he really isn't concerned with his patients.""
— WebMD patient review for Dr. Harvey Allen""When cancer possibility causes them to order a scope,, 2.5 to 3 months seems a long time to eait for a scope, especially when they do no other testing to check for infection.""
— Vitals.com patient review for Dr. Robert PavelockMore clinics in Utica
Primary Care
Patients praise: caring and attentive providers who listen to concerns · thorough physicals and medical examinations.
Hospice & Palliative Care, Bereavement Care | New Hartford, NY
Patients praise: High overall patient and family satisfaction ratings · Professional and attentive hospice teams.
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