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Digestive Disease Medicine at MVHS

GastroenterologyUtica, NY

★★★★☆4.4/543 reviews across 2 platforms

Ratings by platform

  • Vitals.com for Dr. Robert Pavelock: 4.2 out of 5 stars (30 ratings (2 written reviews))
  • WebMD for Dr. Harvey Allen: 5 out of 5 stars (based on 13 ratings) (13 ratings (1 written review) for Dr. Harvey Allen)

What patients say

Patients praise

  • Some providers described as excellent
  • Professional and polite demeanor reported for some doctors

Common complaints

  • Long wait times for procedures or appointments
  • Perceived lack of concern or dismissiveness by some providers
  • Difficulty in resolving specific medical issues despite repeated appointments

In patients' words

""Dr. Allen is polite, etc. My issue is, I was to have 3 bandings done at three separate appointments... [after which] the larger one... was still a problem. I sent a message via my portal to inform Dr. Allen of my situation. I received a return phone call a few days later from his nurse saying he would refer me to a surgeon? That was his explanation via his nurse?? It seems to me that he really isn't concerned with his patients.""

WebMD patient review for Dr. Harvey Allen

""When cancer possibility causes them to order a scope,, 2.5 to 3 months seems a long time to eait for a scope, especially when they do no other testing to check for infection.""

Vitals.com patient review for Dr. Robert Pavelock

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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