Carle Health Convenient Care
Urgent Care • Urbana, IL
Ratings by platform
- U.S. News & World Report
- Medicare.gov
- Yelp (43 reviews)
What patients say
Patients praise
- Compassionate and professional nursing staff
- Access to top-notch specialists across various fields
- Excellent pediatric care and child life support services
- Friendly and helpful administrative/check-in staff in certain clinics
- Reliability of walk-in care services for non-emergencies
Common complaints
- Billing and financial support concerns
- Concerns regarding cleanliness protocols in some departments
- Frustration with high facility fees and costs for insured patients
- Delays in test results
- Instances of perceived poor communication or lack of knowledge from staff
In patients' words
"They have now taken two different patients into an exam room yet the room was not once cleaned/wiped down in between patients. Now being in healthcare myself I know this is a huge wrong doing."
— Wanderlog ReviewMore clinics in Urbana
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