Urbana Dental Care
Dental • Urbana, IL
Ratings by platform
- Birdeye/Aggregated platforms: 4.9/5 (1,122 reviews (for Urbana Family Dental Care in Ijamsville, MD))
- Birdeye (Aggregated): 4.9/5 (898 reviews (for Urbana Dental Smiles in Urbana, OH))
What patients say
Patients praise
- Friendly, welcoming, and helpful staff
- Thorough, informative, and professional care by dentists and hygienists
- Calm, beautiful office environment suitable for children and adults
- Efficient handling of dental emergencies
Common complaints
- Unexpected out-of-network costs for some patients
- Concerns regarding the durability of dental work such as fillings
- Occasional billing or scheduling difficulties
In patients' words
"The office is beautiful and service is great. However, when scheduling, the staff asked if I have dental insurance and told me to bring my card. They did not inform me that they are out of network for ALL insurance companies until after my sons had their teeth cleaned. So, I had to pay a very large sum that will only be reimbursed about 50% by my insurance."
— LocalityBiz patient review"Dr. Kile and her team are wonderful! The staff is always friendly and welcoming, and Dr. Kile is a highly educated dentist who takes the time to make every visit comfortable and stress-free."
— LocalityBiz patient review"Loved the office and staff when I went here but I’ve now had two of my fillings fall out. Not sure how common this is because I’ve never had fillings before but seems a little weird."
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