Foot & Ankle Surgery - Providers
Podiatry • Urbana, IL
Ratings by platform
- Frederick Foot and Ankle - Urbana, MD (Birdeye/Google): 4.4 / 5 (13 reviews)
- Dr. Susan Yu (Sharecare) - Urbana, OH: 5.0 / 5 (1 review)
- Dr. James Murphy (WebMD) - Urbana, IL: 5.0 / 5 (21 ratings (2 reviews shown))
- Frederick Foot & Ankle - Urbana, OH/IL (Unilocal): 5 opiniones (no numeric star shown in snippet) (5 opinions)
- Dr. Susan Yu (Vitals) - Urbana, OH: 1 rating & review (numeric rating not shown in snippet) (1 review)
What patients say
Patients praise
- Kind, welcoming staff and respectful care
- Doctors take time to listen, explain conditions clearly, and patients do not feel rushed
- Positive clinical outcomes (injuries healing/steady progress)
Common complaints
- Billing/financial issues and perceived up-selling or unexpected charges
- Long waits/ delays in results or appointments
- Some negative bedside manner/unfavorable experiences
In patients' words
"“From the moment I walked in, the office staff was friendly and helpful… Dr. Ho was exceptional — he really listened… I never felt rushed and felt confident in the care I received.”"
— Source (iframe.socialclimb.com reviews)"“I was shocked when they sent me the bill… they charged $ 280 for the pneumatic walking boot… [and] asked to charge my credit card.”"
— Source (unilocal.es Frederick Foot & Ankle review)"“Went in the office… my results were not back after waiting a week… told my results weren’t available… then told to call Quest Diagnostics.”"
— Source (Birdeye Frederick Foot and Ankle review)"“CREEPY! A literal lair… This guy is a literal jerk. AVOID.”"
— Source (WebMD Dr. James Murphy review excerpt)More clinics in Urbana
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