[PDF] Local Primary Care Clinics and Convenient Care/Urgent Care ...
Primary Care • Urbana, IL
Ratings by platform
- Birdeye (Christie Clinic Urbana): 3.6/5 (53)
- Solv Health (Carle Convenient Care): 1.0/5 (2)
- Birdeye (OSF OnCall Urgent Care): 4.3/5 (220)
What patients say
Patients praise
- Professional and friendly staff in certain clinics
- Efficient online scheduling and check-in processes
- Clean and modern facilities reported at some locations
- Helpful and attentive care for pediatric patients in specific instances
Common complaints
- Difficulties with insurance and network status transparency
- Perceived administrative errors regarding primary care assignments
- Long wait times for walk-in services
- Staff communication issues and perceived rudeness at some locations
- Lack of responsiveness to patient requests for doctor reassignment
In patients' words
"Carle Convenient Care was deceitful in hiding network status... without any notice, my daughter was seen by an out of network physician."
— Solv Health Review"Evidently when a doctor leaves the practice nobody tells you... they don't switch you to a new doctor in the practice they just drop you all together."
— LocalityBiz Review"Literally the best experience me and my daughter have ever had at an urgent care... Staff was friendly, Dr was knowledgeable and didn’t push any unwanted treatment."
— Birdeye ReviewMore clinics in Urbana
Christie Clinic | Helping Create a Healthy Community
Patients praise: Professionalism and knowledge of specific providers and specialty departments (e.g., Dermatology, Cosmetic Center) · Instances of excellent clinical care and helpful staff in certain interactions.
Carle Health | Your care starts here.
Patients praise: Recognized for medical quality, including awards for cancer care and hospital performance · Reports of caring and supportive staff members.
Physical Therapy Clinic in Champaign IL
Patients praise: Knowledgeable and professional staff · Personalized and effective treatment plans.
Medical & Cosmetic Dermatologists in Champaign-Urbana, IL
Patients praise: Friendly and professional clinical staff · Knowledgeable and skilled physicians.
Urbana Dental Care
Patients praise: Friendly, welcoming, and helpful staff · Thorough, informative, and professional care by dentists and hygienists.
Physical Medicine & Rehabilitation Center
Patients praise: Professional and friendly staff/care · Quality care and expertise.
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