Primary Care Doctors Near Me in Urbana, Illinois - Ascension
Internal Medicine • Urbana, IL
Ratings by platform
- Birdeye (Ascension Medical Group Illinois - Primary Care Elk Grove): 4.6/5 stars (155 reviews)
- Wheree (Ascension Medical Group Illinois - Primary Care Chicago): Mixed ratings
What patients say
Patients praise
- High praise for physician professionalism and clinical expertise
- Compassionate and attentive bedside manner reported by many patients
- Effective communication of conditions and treatments by providers
- High star ratings for individual providers in the region
Common complaints
- Difficulty reaching staff by phone or MyChart portal
- Slow or nonexistent response times for refills and messages
- Perceived rudeness or lack of professionalism from front desk personnel
- Frustrations with billing processes and communication
- High turnover of physicians causing scheduling disruptions
In patients' words
"Can never get hold of primary dr. Waiting for refills for 4 days. Leave messages no response for days."
— Birdeye Review"Reviews indicate a mixed experience regarding service attitude; while many patients appreciate the kindness of medical staff, they report rudeness from front office personnel which made interactions uncomfortable."
— Wheree Patient Review Summary"As much as I like my doctor, this place new management is forcing me to switch to a different place for better responsiveness."
— LocalityBiz ReviewMore clinics in Urbana
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