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Urgent Care – Upper Arlington | Ohio State Medical Center

Urgent CareUpper Arlington, OH

★★★★★4.6/51,332 reviews across 2 platforms

Ratings by platform

  • Birdeye (Ohio State Primary Care - Family Medicine): 4.3/5 stars (58 reviews)
  • Birdeye (Arlington Urgent Care): 4.6/5 stars (1,274 reviews)

What patients say

Patients praise

  • many patients appreciate the professional, compassionate, and attentive nature of physicians and nurses
  • convenience of having imaging, labs, and specialist care in one facility
  • clean, aesthetically pleasing, and efficient environment reported by some patients
  • timely and efficient care noted in several positive encounters

Common complaints

  • reports of unhelpful or rude front desk staff
  • concerns regarding diagnostic accuracy and treatment plans
  • instances of long wait times despite appointments
  • perceived lack of follow-up care or communication from staff
  • potential for unnecessary or inaccurate referrals to emergency departments

In patients' words

"Dr Behrooz is always excellent. She listened to my two teenager daughters and make them feel comfortable to ask questions and concerns. They got their lab work and some XR images done in the same day, and in the same facility We had the best possible experience."

Patient Review (Ohio State Outpatient Care Upper Arlington)

"I can understand the overprotective advice, but the nurse also lied to me about my insurance coverage and made me go to the ER, without even checking it, I guess. ... Both cases sound overly crazy unprofessional to me so I really don't recommend this place."

Patient Review (Ohio State Express Care Outpatient Care Upper Arlington)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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