Upper Arlington, OH Location
Urgent Care • Upper Arlington, OH
Ratings by platform
- Birdeye (Upper Arlington Preventative Primary Care): 4.8/5 (137)
- Zocdoc (Columbus Aesthetic & Plastic Surgery): 4.88/5 (266)
- OhioHealth (Primary Care): 4.9/5 (309)
- Real Patient Ratings (Dr. Sangeeta Crouser): 4.7/5 (117)
- Real Patient Ratings (Dr. Stephanie McGill): 4.9/5 (81)
- Birdeye (Smile Doctors Orthodontics): 4.8/5 (143)
- Birdeye (Ohio State Family Medicine): 4.3/5 (58)
- Birdeye (Ohio State Surgery): 4.6/5 (31)
What patients say
Patients praise
- highly knowledgeable and skilled medical providers
- caring, empathetic, and attentive bedside manner from doctors and nurses
- thorough examinations and willingness to answer patient questions
- professional and efficient clinical staff (medical assistants, phlebotomists)
- positive experiences with specific specialties like optometry and OB/GYN care
Common complaints
- rude or unhelpful administrative and front-desk staff
- difficulties reaching offices by phone or receiving timely callbacks
- billing errors and unexpected charges for wellness visits
- long wait times for appointments and in the lobby
- perceived lack of thoroughness or dismissiveness by some medical providers
- prescription management and pharmacy communication issues
- frustration with referral or scheduling processes
In patients' words
"Hannah at the front desk is absolutely rude, dismissive, and unhelpful whether over the phone or in person."
— Birdeye (Upper Arlington Preventative Primary Care)"Dr. McGill is absolutely wonderful! She is caring, thoughtful, research based, and the best listener. She made me feel very comfortable while discussing sensitive issues."
— Real Patient Ratings (Dr. Stephanie McGill)"I have called 5 times and my medication is still on hold... I am extremely dissatisfied with their lack of patient care."
— LocalityBiz (Ohio State Women's Health)"The only reason this review is not a 5? It is because I waited for 5 long months for someone…anyone to give me pertinent info on my surgery."
— Birdeye (Ohio State Surgery)More clinics in Upper Arlington
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Arlington Dental Group: Upper Arlington Dentist
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