Now Offering Telehealth Appointments | Diligent Medical Care, PC ...
Internal Medicine • Union City, NJ
Ratings by platform
- Diligent Medical Care Official Website/Tebra: 4.67/5 (24)
- US News Health (for Dr. Mohammad A. Chaudhry): 5/5 (138)
- LocalityBiz: Low ratings (primarily 1 and 2 stars)
What patients say
Patients praise
- Quality of medical care provided by the doctor
- Doctor is attentive and listens to patients
- Some patients report a positive experience with the team
Common complaints
- Poor customer service
- Difficulties with appointment management and scheduling
- Long hold times on the phone
- Reports of unprofessional behavior by the lead physician towards staff
In patients' words
"The love and passion they put into putting patients on hold is insane. 35 mins on hold just to make an appointment is crazy. They need better people answering phones and better customer service."
— Patient review on LocalityBiz"I have been a patient of Dr. Chaudhry and his team of providers for some years, I can say that their care is quality, they are very responsible and their work team makes me feel a pleasant experience."
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