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HMH Internal Medicine Union City

Internal Medicine • Union City, NJ

★★★★★4.6/5257 reviews across 2 platforms

Ratings by platform

  • Hackensack Meridian Health Official Provider Pages: 4.7/5 (213 reviews)
  • WebMD Care: 4.0/5 (44 reviews)

What patients say

Patients praise

  • Dr. Ruben Perez is described as attentive, respectful, and professional
  • Staff are often viewed as friendly and helpful
  • Office is considered convenient, clean, and comfortable by many patients
  • Patients appreciate the quality of care and clear communication from providers

Common complaints

  • Long wait times at the office
  • Difficulty contacting the office via phone
  • Instances of feeling unheard or dissatisfied with medical advice/prescriptions
  • Challenges with patient registration or MyChart account synchronization

In patients' words

"Dr. Ruben Perez is an excellent doctor. The staff he works with is also excellent. I congratulate him; he's a good doctor. I always recommend him and will continue to do so."

— Verified patient review on Hackensack Meridian Health website

"Wish he would listen and take my concerns more seriously. I said I wasn't feeling well... the doctor visit was not satisfactory."

— Verified patient review on Hackensack Meridian Health website

"Dr. Rubén Perez is on top of his game when it comes to treating his patients. I’ve been to his office on several occasions and he’s been very responsive to my health care."

— Patient review on WebMD Care

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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