Outpatient Therapy Services Grande Boulevard
Physical Therapy • Tyler, TX
Ratings by platform
- Birdeye: 4.0 out of 5 stars (242 reviews)
What patients say
Patients praise
- Strong performance in physical and rehabilitation therapy services
- Appreciation for specific staff members for being accommodating and helpful
- Clean and well-maintained facility environment
- Availability of rehabilitation services seven days a week
Common complaints
- Complaints regarding neglectful care and lack of assistance with basic patient needs (showering, mobility)
- Reports of unprofessional or disengaged nursing staff and slow response times to call lights
- Issues with food quality and meal service reliability
- Concerns regarding limited socialization and potential patient isolation
In patients' words
"This is by far the most helpful well equipped staff in East Texas. From Heather who did my admission painless to Kristian who did my discharge. The staff was absolutely amazing."
— Birdeye review"This place is lacking in all aspects. The "skilled" nurses don't seem to care much at all. The food is horrible! They only work with you an hour a day, so you spend 23 hours in your room alone each day."
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