Internal Medicine | CHRISTUS Health
Internal Medicine • Tyler, TX
Ratings by platform
- Birdeye (CHRISTUS Trinity Mother Frances Health System): 4.1 out of 5 stars (292 reviews)
- Birdeye (CHRISTUS Mother Frances Hospital - Tyler): 4.0 out of 5 stars (173 reviews)
- Centers for Medicare & Medicaid Services (Hospital-level): 4 out of 5 stars (1,741 surveys (HCAHPS))
What patients say
Patients praise
- Physicians described as attentive, thorough, and knowledgeable
- Many patients appreciate providers who take time to listen to concerns and explain conditions clearly
- Staff often noted as friendly and helpful
- Positive experiences with integrated services and lab work convenience
- High likelihood to recommend many specific internists within the system
Common complaints
- Difficulty with appointment scheduling and long wait times for some providers
- Occasional reports of feeling rushed or unheard by specific physicians
- Complaints regarding communication issues or lack of clear explanations in some instances
- Concerns regarding office accessibility for patients with mobility issues
In patients' words
"He treats you as an individual and not a number. It’s also very comforting to know that you can ask any question you need..."
— Patient review of Dr. Jordan Owens, MD"She is empathetic, sympathetic and she takes the time to understand my own particular lifestyle... I never feel rushed."
— Patient review of Dr. Ellen Walraven, MD"Really bad experience... he never examined me in any way but, argued with me about my medical history while knowing nothing about it."
— Patient review of Dr. David Beaird, MDMore clinics in Tyler
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